Your privacy is important to us. To better protect your privacy we provide this privacy policy explaining our information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on every pages of our website.

The information we collect

This privacy policy applies to all information collected or submitted on the Alane Matthews Web Strategies, LLC’s website or via phone with an Alane Matthews representative. The types of information collected are personal, billing and project related. We might also collect information from you regarding third parties in relation to you (i.e. hosting company etc…).

The way we use information

Our privacy policy ensures the information you provide about yourself to provide services. We do not share this information with outside parties except to the extent necessary to complete your request for our services. Alane Matthews Web Strategies, LLC reserves the right to reveal this information pursuant to a valid subpoena or court order.

We use return email addresses to answer the email we receive for tech support, customer service, tell-a-friend, email updates. Such addresses are not used for any other purpose and are not shared with outside parties.

Finally, we never use or share the personally identifiable information provided to us online, via phone, or in person, in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our commitment to data security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online and offline.

All online credit card transactions are performed only on secure servers through a secure SSL connection and comply with the latest standards in the industry. All billing information, including credit card information, is deleted upon termination of the project with the client.

Our commitment to children’s privacy

Our privacy policy protects the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Third-party websites

This website may provide links to third-party websites. Any such links are provided solely as a convenience to you. Alane Matthews Web Strategies, LLC has no control over these websites or their content, their privacy policy and does not assume any responsibility or liability for these websites. Alane Matthews Web Strategies, LLC does not endorse or make any representations about these websites, or any information, materials, or products found thereon. If you access any of the third-party websites linked on this website, you do so at your own risk.

How you can access or correct your information

At any time, you may later review or update the personal information we have collected online from you by contacting us using our Contact Us page.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How to contact us

Should you have other questions or concerns about these privacy policies, please contact us using our Contact Us page.